For therapy reimbursed within Dutch healthcare system, there are four treatment packages (trajectories) available at Poradnia:

• Short: max. 300 minutes (3 to 5 sessions*)
• Medium: max. 500 minutes (6 to 8 sessions)
• Intensive: max. 750 minutes (9 to 12 sessions)
• InsureToStudy (MasterPlan+ policy):
  max. 800 minutes or ~12 sessions
• OOM Student Insurance:
  max 750 minutes or ~12 sessions
• Chronic: max. 750 minutes (max. 12 sessions)
• Incomplete**: max. 120 minutes (1 to 2 sessions)

Dutch health insurance (OHRA, CZ, Achmea, PNO, etc.)

Clients who wish to be reimbursed for their treatment need the referral letter from their General Practitioner, with the information provided in this referral form (mandatory information is marked with asterisk*). It is responsibility of a client to check the extent of his/her insurance policy with their insurer. For information purposes, you can download this useful document, showing rates of reimbursement of most Dutch health insurance companies. 

Poradnia has NOT entered contracts with Dutch health insurers, due to inflated administration burden imposed by insurance companies, and privacy concerns related to it.  

International insurance (Cigna, Bupa, Allianz, etc.)

Treatments provided by Poradnia are usually accepted by most other international insurers, however it is important to check the coverage of the policy first.

Dutch foreign student insurance (InsureToStudy, OOM,  Aon, Sucsez)

InsureToStudy (MasterPlan+ policy) insurance holders are reimbursed mostly up to €1.520 per year. For more information, contact your insurer directly.

OOM insurance holders are reimbursed mostly up to €1.400 per year. If you are not sure about your insurance policy coverage, contact OOM directly.

Aon Student Insurance holders are reimbursed up to 9 therapeutic sessions, which correspond with Medium package offered by Poradnia. For more information, check the conditions your insurance policy or contact Aon directly.

German krankenkassen 

Reimbursement offered by krankenkassen depends on individual insurance policy, and usually covers psychological treatment outside of Germany. Clients receive the bill directly at the end of the treatment and declare it with their insurance provider.

At the moment private consultations are not available.

Tariffs for insured care

The practice charges 100% of the maximum costs of psychological treatment as laid out by the Dutch Healthcare Authority (NZa) for Basic Mental Healthcare (Basis GGZ). Below are therapeutic packages reimbursed by insurance and their corresponding costs in 2021:

• Short: € 522,13
• Medium: € 885,01
• Intensive: € 1.434,96
• Chronic: € 1.380,49
• Incomplete: € 228,04

Standard fee for missed appointment is € 75,00.
The appointment is considered non attended if cancellation takes place less than 24 hours before previously agreed scheduled session. 

General Payment Conditions

 Poradnia does not issue monthly or per-session bills for treatment covered by Dutch insurance schemes. An invoice for the entire treatment is issued at the end of the therapy. The client then submits the invoice to insurance company for reimbursement (here is the list of reimbursement rates of most insurance companies).

ATTENTION: Responsibility for timely payment and obtaining reimbursement lies solely with the client.

Payment conditions for services provided by Poradnia are in line with the standard payment conditions as laid out by the Netherlands Institute of Psychologists. These are as follows:

These general terms and conditions are applicable to all consulting, assessment and treatment agreements, agreed upon orally and/or in writing between the psychologist and the client.

All fees, costs and other remuneration of the services provided by Poradnia, and agreed orally and/or in writing between the psychologist and the client must be paid either by card or in cash after each session, or – in case of payment after completing entire treatment – within the time indicated on the final invoice.

If the customer has not paid the amount due within the period indicated in point 2., or if the payment has not been received within ten days after the indicated payment period, the client is considered in arrears without any further written or oral notice. The client is then due on the outstanding amount to the psychologist + statutory interests.

In the case described in point 3., the psychologist is immediately entitled to collect the claim or to nominate third parties (e.g. bailiff) to collect the amount due. All judicial and extra-judicial costs associated with the collection of fees due shall be borne by the client.